Privacy Policy

Personal Data Protection Notice

By clicking on the relevant “Sign Up” or “OK” buttons provided on the User Sign Up Screen, you consent to Mybazar Malaysia Sdn Bhd (“the Company”) processing the following personal data as provided by you, which is obtained from:

    • the forms (physical and/or electronic) and supporting documents that you have or may be required to fill / submit for purposes and in connection the services (“MyBazar Services”) as provided in the website, mobile application and/or any other applicable platforms, that are provided to the User by the Company (“MyBazar Platform”);
    • your communications with the Company and/or any other users who are eligible to use the MyBazar Services (“Other Users”) through various methods such as e-mails, social media and letters, telephone calls and conversations you have with the personnel of the Company and/or the Other Users; and
    • public domain and third parties (if applicable) such as your guarantors and/or prospective guarantors and legal representatives, statutory bodies, government agencies, credit bureaus or agencies which provide credit or other information, service providers, strategic business partners, any other relevant bodies, agencies or partners in connection with the provision of the MyBazar Services and/or such other third parties,

which includes but is not limited to the following personal data:

    • your e-mail account information (including your e-mail account username and password);
    • your Facebook account information (including your Facebook account username, password and registered e-mail address used in registering such Facebook account);
    • your identity (including your name, NRIC number / passport number, birth details and nationality);
    • your contact information (including your telephone number, correspondence address and fax number);
    • your financial details (including your credit card information and bank account number);
    • information regarding the use of your mobile device or any other hardware (including the type of mobile device or hardware that you use and data collected about your geographic location via such mobile device or hardware, which is primarily of a technical nature that may or may not personally identify you);
    • if you are a sole trader / proprietor using the MyBazar Services for the sole purpose of selling any goods or items and/or providing any services which have been registered with the Company to be displayed, advertised and/or sold to the Other Users through the MyBazar Platform (“Products and/or Services”), your company information (including your business registration information, business registration documentation, any applicable accreditations, licence, pass, permit or legal authorisation obtained from or issued by the relevant authorities to sell the Products and/or Services, and details regarding your business’s bank account); and
    • any data pertaining to the sales or purchases the Products and/or Services.

Purpose of processing

The purposes for which your personal data is collected and processed will vary and may comprise all or any one or more of the following purposes depending on the nature of and the status of the relationship which you have with the Company:

    • to process your user registration application and evaluate your eligibility to register you as a “Shopper” or “Merchant” for the use of the MyBazar Services;
    • to verify your eligibility to provide, sell or purchase certain Products and/or Services as well as to offer you enhanced offers and experiences;
    • to monitor and/or evaluate your performance in using the MyBazar Services;
    • for preparation and execution of legal documents and/or instruments in relation to the Products and/or Services (if applicable);
    • to assist in your dealings with delivery providers or other organisations in relation the delivery of the Products and/or Services to you;
    • for verification and security purposes;
    • to respond to any enquiries and complaints such as cancellation of the subscription to the Services, return of Products or refund of payment;
    • for market and development research purposes in order to improve the MyBazar Services through quality assurance and improvement activities;
    • for internal checks and functions including statistical analysis and modelling, reporting, compliance, audit and risk assessment, management and monitoring;
    • to produce data, reports and statistics which have been anonymised or aggregated in a manner that does not identify you as an individual;
    • for financial purposes, including accounting and tax;
    • for contact and communications purposes;
    • for management reporting purposes;
    • to comply with legislative and statutory requirements;
    • for the investigation of complaints and suspected suspicious transactions;
    • for prevention and detection of crime;
    • to protect or enforce our rights including to recover any debt owing to us;
    • general administrative and management purposes; and
    • for all other purposes in relation or incidental to the above.

The information is necessary to us. If you do not provide and/or allow us to process all the information as requested, we will not be able to keep your complete record of information, thus affecting our ability to accomplish the above stated purposes.

Disclosure of information

The Company may disclose your personal data to the following parties (including those within and outside Malaysia):

    • agents, contractors, vendors and service providers (including but not limited to professional, financial and / or payment service providers) that provide services including data processing services relating to the purposes above;
    • any delivery providers selected by you in delivering the Products and/or Services to you;
    • your agents and advisors (including but not limited to professional advisers) and any other person notified by and authorised by you;
    • government agencies / statutory bodies / authorities;
    • the merchants or sellers who sell and/ or provide the Products and/or Services to you,
    • the Company’s business partners and/or other financial institutions in relation to provision of the MyBazar Services and/or any transactions which you conducted or are the subject of;
    • assignees or potential assignees, acquirers or potential acquirers and successors-in-title of the Company;
    • any person, who is under a duty of confidentiality who has undertaken the responsibility to keep such data confidential;
    • the Company’s related and associated companies and affiliates; and
    • other parties, in respect of whom you have consented to the disclosure of your personal data.

We may also disclose your personal data (within and outside Malaysia) in good faith, (i) to comply with requirements of the government, law enforcement agency, any authorities to whom the Company is subject to or any orders of court; (ii) as is necessary or relevant in relation to any legal process; or (iii) if required or authorised by law.

Access, corrections and complaints

If you would like to make any inquiries or complaints or requests to access, correct or limit our processing of your personal data, you may contact our Customer Service personnel at +603 2780 3807 or support@mybazar.com